Founded in 2009, Giffgaff has taken a different approach by harnessing the power of community and providing its users with affordable, flexible, and customer-centric mobile services.
However, like any other telecommunication service provider, it is not immune to technical glitches and service disruptions.
Giffgaff voice calls & SMS down or not working
According to reports, Giffgaff users say that voice calls and SMS services are down or not working (1,2,3,4,5).

One of the major concerns highlighted by affected users is the inability to make or receive calls. Imagine being in a situation where you need to contact someone urgently, but the call simply won’t go through.
Whether it’s arranging important business matters, reaching out to friends and family, or seeking assistance during emergencies, the inability to make or receive calls can be highly frustrating and even stressful.
In addition to voice call issues, users have also reported difficulties with sending and receiving text messages.
These issues have disrupted the smooth functioning of their daily activities, affecting personal and professional communications.
@giffgaff what’s up with your network as I can’t text anyone but it’s letting me call
Source
It’s not good – this is not the first time it’s been having issues. For some of us it’s really important we can make calls as needed for a whole variety of reasons. I hope they sort it asap.
Source
Issue acknowledged
Recognizing the severity of the problem, Giffgaff support has promptly acknowledged the issues with voice calls and SMS and assured its users that they are actively working on finding a fix.

It is important to keep an eye on Giffgaff’s official channels for updates regarding the progress of the issue resolution.
We hope you will soon be back to enjoying the reliable and flexible services that Giffgaff is known for.
Note: We have more such stories in our News section, so be sure to follow them as well.
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